Service Plans:
Peace of mind for your business
Priority response
We understand that even a small amount of unplanned downtime can affect your business. With a Service Plan, your staff will receive a response within minutes.
From an expert team
Our support team is backed by our software development team, so you’ll have the most experienced people on the job. Because who knows our software better than us?
Keeps your team moving
We’ll liaise with other parties including your IT support team and accounting software provider to get you up and running as quickly as possible.
We don’t inflate our software fees to include support; we prefer that you choose the level of Service Plan that best suits your needs.
Request a QuoteBasic advice and guidance
Data investigation and retrieval
Data analysis and repair
Support for external parties
Routine data maintenance
Installation of software updates
Configuration for new operators
Minor ‘tweaking’ of existing solutions
Needs analysis consultation
IT environmental assistance
Software reinstallation
Discount on other services
Standard
Basic advice and guidance
Data investigation and retrieval
Data analysis and repair
Support for external parties
Routine data maintenance
Installation of software updates
Configuration for new operators
Minor ‘tweaking’ of existing solutions
Needs analysis consultation
IT environmental assistance
Software reinstallation
Discount on other services
Comprehensive
Basic advice and guidance
Data investigation and retrieval
Data analysis and repair
Support for external parties
Routine data maintenance
Installation of software updates
Configuration for new operators
Minor ‘tweaking’ of existing solutions
Needs analysis consultation
IT environmental assistance
Software reinstallation
10% Discount on other services
Premium
Basic advice and guidance
Data investigation and retrieval
Data analysis and repair
Support for external parties
Routine data maintenance
Installation of software updates
Configuration for new operators
Minor ‘tweaking’ of existing solutions
Needs analysis consultation
IT environmental assistance
Software reinstallation
20% Discount on other services