Service Plans:
Peace of mind for your business

Priority response

We understand that even a small amount of unplanned downtime can affect your business. With a Service Plan, your staff will receive a response within minutes.

From an expert team

Our support team is backed by our software development team, so you’ll have the most experienced people on the job. Because who knows our software better than us?

Keeps your team moving

We’ll liaise with other parties including your IT support team and accounting software provider to get you up and running as quickly as possible.

We don’t inflate our software fees to include support; we prefer that you choose the level of Service Plan that best suits your needs.

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Basic advice and guidance

Data investigation and retrieval

Data analysis and repair

Support for external parties

Routine data maintenance

Installation of software updates

Configuration for new operators

Minor ‘tweaking’ of existing solutions

Needs analysis consultation

IT environmental assistance

Software reinstallation

Discount on other services

Standard

Basic advice and guidance

Data investigation and retrieval

Data analysis and repair

Support for external parties

Routine data maintenance

Installation of software updates

Configuration for new operators

Minor ‘tweaking’ of existing solutions

Needs analysis consultation

IT environmental assistance

Software reinstallation

Discount on other services

Premium

Basic advice and guidance

Data investigation and retrieval

Data analysis and repair

Support for external parties

Routine data maintenance

Installation of software updates

Configuration for new operators

Minor ‘tweaking’ of existing solutions

Needs analysis consultation

IT environmental assistance

Software reinstallation

20% Discount on other services